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UK Deliveries
*Please Note: Due to office and warehouse refurbishment, all orders placed after 11:00am on Friday 30th July 2010 for shoes and after 11:00am on Sunday 1st August 2010 for jewellery will be despatched on Friday 6th August 2010.
Nominated Delivery Dates and Express Delivery will not apply from 1st - 6th August 2010.
Normal delivery service will resume on Friday 6th August 2010
Crystal Bridal Accessories aims to deliver your purchase within 2-7 working days. Detailed delivery times for specific items which are in stock and available are as follows:
Benjamin Adams, Belle, Pink Paradox wedding shoes: UK Delivery within 3-5 working days
Filippa Scott shoes: UK Delivery within 5-7 working days
Glamour Collection: UK Delivery within 2-4 working days
Elegance Collection: UK Delivery within 2-4 working days
Simplicity Collection: UK Delivery within 3-7 working days
Gloves, Veils, Handbags: UK Delivery within 2-4 working days
You will receive an email to confirm when your order has been despatched. When your order has been despatched, we will email you with a parcel tracking number and estimated delivery date.
If you place your order before 11am, your order will be processed more quickly. If you require your order urgently for a forthcoming wedding or special occasion, please select the 'Express Delivery' option when you view your basket.
UK Delivery Charges
Delivery Charges (UK & Northern Ireland)
|
Price |
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Standard UK Delivery
(Jewellery, gifts, wedding gloves and accessories) |
£4.95 |
|
FREE UK Delivery
(All shoes orders and any order including shoes. Foldable pumps not included) |
FREE DELIVERY |
Nominated Delivery Date
(Choose your own delivery date convenient for you - applies 2 working days after your order is placed. Orders are scheduled to arrive before 1pm)
Please select delivery date from the drop-down menu in the shopping basket when placing your order. Subject to stock availability |
£6.70 |
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Express Delivery
(Next Working Day before 5:30pm. ONLY if your order is received before 11:00am)
Subject to stock availability |
£14.95 |
All STANDARD delivery orders are tracked but will not require a signature. You can request a 'SAFE PLACE' for the parcel to be left if you are not available. Please type this in the comments box when you place your order.
All NOMINATED DELIVERY DATE and EXPRESS DELIVERY orders will need to be signed for upon receipt so please ensure that someone will be available to receive your order.
If an item is out of stock or we are experiencing a peak period, you will be notified within 24 hours of us receiving your order. In this case, delivery may take longer but we will keep you informed at every stage about your order. All orders are subject to availability.
Please note that shoe and handbag dyeing orders will take longer to process and incur dyeing service charges. Please refer to our dyeing information page for further details.
International Orders
Please allow 3-5 working days for European and Irish Republic orders and 5-10 working days for International orders. All overseas orders will be sent by Royal Mail International Signed For Delivery to ensure safe transit. All orders will need to be signed for upon receipt so please ensure that someone will be available to receive your order.
You will receive an email to confirm when your order has been despatched and you can login to your account on our website to check for an estimated delivery date and find out your tracking number.
If an item is out of stock or we are experiencing a peak period, you will be notified within 24 hours of us receiving your order. In this case, delivery may take longer but we will keep you informed about your order. All orders are subject to availability.
Please note: Customers receiving goods outside the European Union are responsible for any local taxes and / or duties incurred. Any customers rejecting parcels for this reason will receive a refund net of any cost incurred by us in recovering the goods.
If you place your order before 11am, your order will be processed more quickly. If you require your order urgently for a forthcoming wedding or special occasion, please select the 'Express Delivery' option when you view your basket.
International Delivery Charges
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Delivery Charges |
Europe (Irish Republic not including Northern Ireland) |
International |
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Standard Delivery
(Jewellery, gifts, wedding gloves, shoes and accessories ) |
£9.95
(3-5 Working Days) |
£14.95
(5-10 Working Days) |
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Express Delivery
(2-6 Working Days. ONLY if your order is received before 11am) |
£24.95
(2-3 Working Days) |
£24.95
(4-6 Working Days) |
Order Tracking
You will receive an email to confirm when your order has been despatched.
You can login to your account on our website to check for an estimated delivery date using your registered details. You can also find your tracking number here which you will need to input at www.royalmail.com to track your order.
If you are not available to sign for your delivery, Royal Mail will leave a calling card to allow you to re-arrange a re-delivery to your address or a local post office after 48 hours. If you do not receive your delivery within the specificed time, please track your parcel online or contact your local sorting office.
If you do not collect your undelivered parcel or arrange for a re-delivery within the specified time, the item will be returned to Crystal Bridal Accessories. If you require the item to be re-delivered, we will have to charge a postage fee even if the original item was sent by FREE delivery.
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